Support

We help people get the most out of their investment in Oracle Data, Analytics and AI.

How Can We Support You?

Rittman Mead provides three services to support your data and analytics platform.

If you have a small, part-time or inexperienced team Rittman Mead's Expert Service Desk gives you access to the experience and pooled knowledge of our team of experts on an on-demand basis.

If you have a legacy data platform comprising of systems with little or no Oracle support and want a lights-on managed service, Rittman Mead's Legacy Managed Service provides a way to extend the life of your system.

If you have a cloud or hybrid modern data platform Rittman Mead's Cloud Platform Managed Service provides proactive and reactive support, 24x7x365 service levels, FinOps, cover for machine learning and access to our accelerators and IP.

​Typical costs range from £2K per month for Expert Service Desk, to £5K per month for Legacy Managed Service, to £12K per month for full Cloud Platform Managed Service.